Communication Training
- Online Learning Modules
- UC San Diego Training
- Lead With Compassion
Are you a medical or nursing educator seeking new curricular innovations? Lead with Compassion is a workshop for change-makers like you. Join us for a 2.5 - day training in San Diego, CA, that equips experienced and aspiring healthcare educators and artists with the tools to enhance their leadership, facilitation and professional performance in medical settings and beyond.
Through an interactive curriculum based in arts and humanities, this immersive session uncovers and develops your authentic style and helps build your communication toolbox to become more adaptable when speaking with patients, students, funders, the media—and even your own family. Learning will occur alongside clinicians as well as artists who have an interest in teaching in healthcare. You will participate in discussions, innovative exercises, roleplay, and written reflections to increase your skill set and wellness. Our overarching goal is to rewire the way healthcare providers think about communication in medicine, and address the importance of awareness, and self-compassion.
This deep-dive experience can serve as a stand-alone opportunity or become your first step as a trainer to bolster your facilitation skills and learn ways of integrating these lessons into your curriculum. Our scaffolded program includes subsequent interactive “booster” sessions on Zoom, and online modules with facilitation guides for integration into the classroom. Join us at the Center for Compassionate Communication and help move the needle as a global community.
Lead with Compassion is for you if you want to:
Location: UC San Diego Campus – Frank Antonio Hall
Workshop Schedule:
Day 1 - Foundational Tools: Making Connections:
We will focus today on awareness, connection, listening, flexibility, and designing a clear message about complicated information for a lay audience. We will review important research that validates the importance of compassionate communication in medicine for healthcare providers as well as patients and families. Immersive exercises will build strong team engagement, foster expression, make room for vulnerability and lay the foundation for speaking with clarity, compassion, and authenticity. At the end of the day, you will have time to share what you brought you to this conference and your goals moving forward.
Coffee and snacks are provided in the morning and afternoon. Lunch is provided.
Learning Objectives:
Day 1 - Schedule:
8:30 a.m. – 9:00 a.m. Breakfast
9:00 a.m. – 9:30 a.m. Making the Case for Compassionate Communication
9:30 a.m. – 10:30 a.m. Connecting Through Improvisation
10:30 a.m. – 10:45 a.m. Break
10:45 a.m. – 12:00 p.m. Clarifying a Complicated Message
12:00 p.m. – 1:00 p.m. Lunch
1:50 p.m. – 1:50 p.m. Finding Common Ground
1:50 p.m. – 2:30 p.m. Psychological Safety and the "Ladder of Inference"
2:35 p.m. – 2:45 p.m. Break
2:45 p.m. – 3:45 p.m. Hearing Beneath Emotion
3:45 p.m. – 4:15 p.m. Written Reflection and Group Discussion
4:15 p.m. – 5:00 p.m. Round Robin Discussion
5:00 p.m. – 6:00 p.m. Networking hour
Day 2 - Challenging Conversations in Medicine:
The focus today will be on challenging conversations in medicine and include roleplays, group sharing, and vulnerable conversations. The curriculum is scaffolded to provide applications to our foundational tools in observation, listening and connecting - and an opportunity to share and practice the art of medicine in a brave, supportive space. This will be a highly emotional day, with important breaks and reflective writing to process your learning and your hot buttons. There is nothing to prepare for this day’s session.
Coffee and snacks are provided in the morning and afternoon. Lunch is provided.
Learning Objectives - Morning: Recognizing Core Values:
Learning Objectives - Afternoon: Sharing Serious News:
Day 2 - Schedule:
8:30 a.m. – 9:00 a.m. Breakfast
9:00 a.m. – 9:10 a.m. Warm Up
9:10 a.m. – 10:30 a.m. Inquiry-based Feedback
10:30 a.m. – 10:45 a.m. Break
10:45 a.m. – 11:50 a.m. Engaging with Difference
11:50 a.m. – 12:00 p.m. Discussion
12:00 p.m. – 1:00 p.m. Lunch
1:00 p.m. – 1:10 p.m. Warm Up
1:10 p.m. – 2:20 p.m. Sharing Serious News
2:20 p.m. – 2:30 p.m. Break
2:30 p.m. – 3:00 p.m. Finding the Headline
3:00 p.m. – 3:50 p.m. Holding Space Roleplays
3:50 p.m. – 4:00 p.m. Break
4:00 p.m. – 4:10 p.m. Reflective Writing
4:10 p.m. – 5:00 p.m. Closing Discussion and Wrap Up
Day 3 - Narrative Humility:
This culminating session will expand the applications of our learning into important conversations and skill development around unconscious bias and microaggressions. Our work will include discussions, roleplays, and an opportunity to think as a team around vulnerabilities, misunderstandings, and intent vs. impact. There is a 20 minute reading to prepare for this session that will be emailed prior to your arrival. We will conclude the morning with closing conversations and provide a working lunch to share follow-up training and discuss your experience.
Coffee and snacks are provided in the morning. A working lunch is provided.
Learning Objectives:
Day 3 - Schedule:
8:30 a.m.– 9:00 a.m. Breakfast
9:00 a.m. – 9:30 a.m. Our Identity
9:30 a.m. – 10:35 a.m. Narrative Humility and Dominic Roleplays
10:35 a.m. – 10:45 a.m. Break
10:45 a.m. – 11:40 a.m. Roleplays Continued and Finding Our Voice as a Bystander
11:40 a.m. – 11:50 a.m. Reflective Writing
11:50 a.m. – 12:00 p.m. Break
12:00 p.m. – 1:00 p.m. A Working Lunch - Next Steps
From the moment you arrive in San Diego, your Lead with Compassion adventure begins! Getting to our venue is a breeze thanks to a variety of hotels and transportation options in close proximity. See our recommended accommodations in San Diego, CA, at the jump.